Trello's strength is that anyone can start a board in a minute. Its cost is that a team ends up with forty of them — one per campaign, per client, per quarter — and a card that explains a decision is findable only by the person who made it. Board search does not cross boards, and it does not read the checklist item where the detail actually is. The Trello connector is part of askFinz Knowledge, which is still rolling out; here is what it will do, and what it will not.
Search across every board at once
Ask a question and get the card that answers it, whichever board it is on, named so you can open it.
Read the card backs, not just the titles
Descriptions, comments and checklist items carry the real content. Those are matched by meaning, so "the client who wanted the packaging changed" finds the card even if it is titled "Rev 3".
Bring an archived board back into use
Archived boards are where the last campaign's plan lives. Connected, they answer questions instead of sitting in a list nobody opens. Labels, lists and due dates stay structured, so "the cards we marked blocked last quarter" narrows properly rather than being matched as words.
What is read, and what is never changed
What crosses, and what stays in Trello
Read
card titles, descriptions, comments, checklists and labels from the boards you select.
Written back
nonenothing. No cards created, moved, commented on or archived.
Stored
a searchable copy of that text, plus a link back to the card.
Never read
boards you did not select, and boards the connecting member cannot open.
What you will be granting
Read-only access to the boards you tick, with the same visibility your own Trello account already has.
Setting it up
Planned — not available yetWhat connecting it will look like once the connector arrives.
- 01
Authorise Trello from Knowledge.
- 02
Choose the workspace and tick the boards to include.
- 03
Decide whether to include archived boards and closed cards.
- 04
Set the refresh interval.
Limits, honestly
- One-way and read-only.
- Answers reflect the last refresh, not the card you moved a minute ago.
- Attachments and Power-Up data are out of scope for now.
- Card covers, stickers and custom fields are not searchable content.