An hour-long call produces one decision and fifty-nine minutes of context. The recording keeps all sixty, in a format nobody scrubs through, so what was agreed survives only in whoever's memory was sharpest. A transcript solves that only if you can search it by what was meant rather than by the exact words someone said. The Zoom connector is part of askFinz Knowledge, which is still rolling out; here is what it will do, and what it will not.
Find the moment a decision was made
Ask what was agreed about a topic and get the passage from the transcript, with the meeting and date, so you can jump to that point in the recording.
Catch up on a call you missed
Ask what a meeting covered and get an answer grounded in what was actually said, cited to the transcript rather than summarised from nothing.
Search calls next to documents and tickets
A question about a project can draw on the call, the document and the ticket at once, instead of three separate searches.
What is overheard, and what is not
What crosses, and what stays in Zoom
Read
transcripts and meeting titles for the recordings you choose to include.
Written back
nonenothing. No meetings changed, no recordings edited or deleted.
Stored
a searchable copy of the transcript text, plus a link back to the recording.
Never read
video and audio files, and any meeting excluded at set-up.
What you will be granting
Read-only access to cloud recordings and transcripts for the accounts an administrator includes — no ability to join, start or change a meeting.
Setting it up
Planned — not available yetWhat connecting it will look like once the connector arrives.
- 01
An administrator authorises the askFinz app for the Zoom account.
- 02
Choose whose recordings to include, and exclude any meeting types that should stay out.
- 03
Set the refresh interval.
Limits, honestly
- One-way and read-only. Zoom keeps the recordings.
- Only meetings that were recorded and transcribed can be searched.
- Transcripts carry speech-recognition errors; answers are only as accurate as the transcript.
- Local recordings and live meetings are out of scope.
- Check your own policy on recording consent before connecting a whole account.