Cookie Policy
Effective Date: April 23, 2026 | Last Updated: April 23, 2026
This Cookie Policy explains how askFinz, an entity under Paul V | Holdings, uses cookies and similar tracking technologies on our websites and within our Services. It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files stored on your device by your browser when you visit a website. They help websites remember information about your visit — such as your login state or preferences — making your experience more consistent and efficient. "Similar technologies" include web beacons, pixel tags, local storage, and session storage, which function analogously.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential to the operation of the Services and cannot be disabled. They include:
- Session tokens: Maintain your authenticated session across pages (stored as HTTP-only, secure cookies).
- CSRF tokens: Protect against cross-site request forgery attacks.
- Load balancer affinity: Ensure consistent routing to the correct server instance.
2.2 Functional Cookies
Cookies that remember your preferences and settings to enhance your experience:
- Theme preference (light/dark mode).
- Language and region settings.
- Sidebar and layout state.
- Recently visited pages and search history (stored locally where possible).
2.3 Analytics Cookies
We use analytics tools to understand how users interact with the Services. Data collected is aggregated and anonymised where possible and is used to improve usability, performance, and features. Examples include:
- Page view counts, session duration, and navigation paths.
- Feature interaction rates and error frequencies.
2.4 Marketing & Personalisation Cookies
Where you have consented, we or our partners may use cookies to deliver personalised content and measure the effectiveness of our marketing campaigns. These cookies may track activity across sites. You can opt out via the cookie banner or your account settings.
3. Third-Party Cookies
Some of our pages may include content or integrations from third parties (e.g., embedded video players, payment widgets) which may set their own cookies. We do not control these cookies. Please refer to the respective third party's privacy and cookie policies.
4. Cookie Retention
| Cookie Type | Retention Period |
|---|---|
| Session tokens | Session (deleted when browser closes) or up to 30 days (if "Remember me" is selected) |
| Preference cookies | 12 months |
| Analytics cookies | Up to 24 months |
| Marketing cookies | Up to 12 months |
5. Managing Your Cookie Preferences
You can manage cookies in the following ways:
- Cookie banner: When you first visit, you can accept or decline non-essential cookies.
- Account settings: Logged-in users can adjust cookie preferences in their account settings.
- Browser settings: Most browsers allow you to block, delete, or be notified about cookies. Disabling strictly necessary cookies may impair Service functionality.
- Opt-out tools: You may opt out of analytics and advertising cookies using industry opt-out mechanisms (e.g., NAI opt-out, YourAdChoices, or equivalent).
6. Changes to This Policy
We may update this Cookie Policy from time to time. Material changes will be communicated via the in-app notification system or email. Continued use of the Services after changes take effect constitutes acceptance of the updated Policy.
7. Contact
- Privacy: privacy@askfinz.ai
- Legal: legal@askfinz.ai